Receptionist

Company Overview

We are a leading pole dancing studio on a mission to inspire and empower women of all ages, shapes, sizes, and fitness levels. Through the art of pole dancing, we help women discover self-love, gain confidence, and reach their full potential.

Role Summary

This role is pivotal in maintaining a welcoming and efficient studio ambiance while addressing member inquiries and operational needs. You will represent the studio's commitment to excellence, managing both the reception area and member support with a keen focus on exceptional customer service.

Responsibilities & Duties:

  • Manage the front desk operations, ensuring a seamless member experience.

  • Address member inquiries with empathy and professionalism.

  • Oversee studio operations, from maintaining ambiance to managing class enrollments.

  • Engage with our community, representing our brand's voice and ethos.

Location & Hours

  • This a casual position to start and requires availability Monday to Thursday evenings.

  • Total weekly hours: 12-16.

  • The role requires presence at both our Underwood and Springfield locations.

Compensation

  • Payment is in line with the Fitness Award Wage

Qualifications & Skills

  • Excellent communication skills.

  • A natural aptitude for customer service.

  • Strong organisational skills and attention to detail.

  • A passion for our studio's mission and values.

  • Ability to travel between both studio locations as needed.